Pay a Ticket

You can pay your parking ticket in person at the Building and By-Law Enforcement Department office. The office is on the second floor of the Cornwall Civic Complex at 100 Water St E. It is open during regular business hours.

There are three yellow deposit boxes where you can drop your parking ticket payment. The boxes are located at:

• 340 Pitt St – Cornwall Community Police Service headquarters
• 100 Water St E – Civic Complex, west side of the front entrance at the bottom of the stairs
• 342 Montreal Rd – in front of the parking lot

Pay by mail using a cheque or money order payable to the City of Cornwall, and write the Penalty Notice number on the front. Place your payment in an envelope with sufficient postage and mail it to the address below. Please allow enough time for delivery, as payments must be received by the due date to avoid late fees. Do not send cash by mail.

Send payment to:

The City of Cornwall
Building and By-Law Division
100 Water Street East, 2nd Floor
Cornwall, ON K6H 6G4

To ask about unpaid parking tickets or get general information about outstanding fines, please contact the Building and By-law Department at 613-930-2787 ext. 2225.

Plate denial is a way for the City to collect unpaid parking tickets. Provincial rules allow municipalities to ask the Ministry of Transportation not to issue a licence plate to anyone with outstanding parking fines. If that happens, a $25.00 fee is added to each unpaid ticket, on top of the original fines and fees.

What is AMPS?

The Administrative Monetary Penalty System (AMPS) is an improved way to pay and dispute Penalty Notices (tickets) for Parking and By-Law violations. The process allows the City of Cornwall to manage disputes regarding Penalty Notices instead of the provincial courts.

Click here to see AMPS By-Law

Click here to see the AMPS By-Law Schedule A

If you receive a Penalty Notice you have two options:

1. Pay within fifteen (15) days of the Penalty Notice being issued. To find out more about payment options please refer to the back of the Penalty Notice or visit the Pay a Ticket page.
2. Appeal the Penalty Notice. To request a Screening Review, the individual must request in writing, in person, by mail, or online. Once a Screening Request form is submitted a Screening Review can be scheduled. The Screening Review is conducted in person by a Screening Officer, who has the authority to Affirm, Amend, Rescind, or Extend time for payment.

Request in writing a review with a Screening Officer

Online Fillable Screening Form (Please save the document to your desktop in order to be able to fill it)
Printable Screening Form
Third Party Consent Form

When you request a Screening Review and fail to appear or remain at your scheduled Screening until your matter has been determined by the Screening Officer, you will be deemed to have abandoned your request for a Screening, the Administrative Penalty will be affirmed, and you will be liable for an additional non-appearance fee as per the AMPS By-Law.

Prior to AMPS, ticket disputes were handled through the judicial system, and it could take up to a year to receive a hearing date in court. Under AMPS, Penalty Notice disputes are handled by the City of Cornwall, through initial Screening Review and Hearing. With AMPS replacing the judicial process for appealing tickets, valuable provincial court time will be made available for more serious matters. The Screening officer is an individual that works for the City of Cornwall and appointed by the Chief Municipal Law Enforcement Officer. Penalty Notices issued under AMPS are deemed served, if issued at the time of the violation, hand delivered, sent by registered mail, or sent via email to the individual.

If you do not respond to the Penalty Notice by the due date — either by paying the penalty or scheduling a Screening Review — you automatically waive your right to a review, and the Administrative Penalty is deemed affirmed and not subject to review.

For more information, contact the City of Cornwall at 613-930-2787 ext. 2193 or email amps@cornwall.ca.

To appeal a Penalty Notice under the AMPS system, the individual must request in writing a review with a Screening Officer. The recipient must complete the Screening Request form and submit it using one of the following methods within fifteen (15) days of the Issued Date by selecting one of the options below:

• Online
  • Online fillable Screening form
  • Printable Screening form
  • Third party consent form
• In-person with the Screening Officer at the City of Cornwall, Building and By-Law Division, located at 100 Water Street East, 2nd Floor, Cornwall, ON K6H 6G4. Office hours are Monday to Friday, 8:30 a.m. to 4:30 p.m., excluding statutory holidays.

If the fifteen (15) days expires and no application has been made for a Screening review, and there are satisfactory reasons to issue an extension, such extension request must be submitted to the Screening Officer no later than forty-five (45) days after the Penalty Notice is issued. Immediately beyond the forty-five (45) days, if no Screening request has been made and payment has not been received, the Penalty Notice will be affirmed. 

At the appointment with the Screening Officer, the Screening Officer may Affirm, Amend, Rescind, or Extend the Penalty Notice. If an individual is not satisfied with the decision of the Screening Officer, the person can request to have the matter heard by a Hearing Officer. The Hearing Officer is an individual appointed by Council and is not an employee with the City of Cornwall.

A Screening review must take place before a Hearing can be requested.

An individual may request a review of the Screening Decision by a Hearings Officer. The individual must request in writing a review by a Hearings Officer within fifteen (15) days from the Screening Decision date. Request in writing a review with a Hearing Officer by selecting one of the options below:

• During your Screening Review
• In-person with the Screening Officer at the City of Cornwall, Building and By-Law Division, located at 100 Water Street East, 2nd Floor, Cornwall, ON K6H 6G4. Office hours are Monday to Friday, 8:30 a.m. to 4:30 p.m., excluding statutory holidays.

When you request a Hearing Review and fail to appear or remain at your scheduled Hearing until your matter has been determined by the Hearing Officer, you will be deemed to have abandoned your request for a Hearing, the Administrative Penalty will be affirmed, and you will be liable for an additional non-appearance fee as per the AMPS By-Law. 

The Hearing Review will take place depending on the availability of the Hearing Officer. The Hearing Officer may Affirm, Amend, Rescind, or Extend the time for payment. The Hearing Officer's decision is final.   

An individual who receives an upheld decision in a review by a Hearing Officer in relation to a Penalty Notice issued through AMPS shall be responsible for an additional Adjudication fee of $25.00.

Please note additional administrative fees will be charged under the AMPS system for:

Screening Non-appearance Fee – $50.00

Hearing Non-appearance Fee – $100.00

For full details as to process, please refer to By-Law 2022-112

If you have any questions or concerns, please contact 613-930-2787 Extension 2193 or email: amps@cornwall.ca.