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Tax Department Relocation
Effective July 13, 2026, the Tax Department has relocated to the main floor of the Cornwall Civic Complex (100 Water St. East).
In-person tax and water bill payments are no longer accepted at City Hall. Please visit our new office at the Civic Complex for all in-person services. Free parking is available on-site.
The secure drop box outside City Hall remains available, and online or pre-authorized banking methods remain unchanged. Please contact (613) 930-2787 ext. 2317 or send us an email at billing@cornwall.ca for more information.
Depending on your project, you can apply to change the City of Cornwall's land use as set in the Official Plan or the Zoning By-law. An Official Plan Amendment changes the long-term policies for a specific area. A Zoning By-law Amendment changes the permitted uses, building sizes, or other regulations on a particular property. Both allow you to move forward with a development that would not otherwise be permitted under existing rules.
To apply, please email us your completed application or you can drop it off in person at the Cornwall Civic Complex, 100 Water Street East.
Contact us if you have any questions about your application. If the form or draft plans are incomplete or unclear, we will return your application for corrections. Please include all required Development Charges. The property owner or an authorized agent must complete the application. If an agent is applying, you must include written permission on the draft plan.
We recommend scheduling a pre-consultation meeting [link to email] before submitting your application. This meeting helps identify requirements, potential issues and the studies needed. It’s your responsibility to research the site and ensure the proposal meets:
If additional materials are required, submit six copies of all technical reports and information, along with a CD containing digital copies. Required documents may include:
You may attach any other information you feel is relevant on separate sheets.
Make sure to submit eight paper copies of a survey or site plan showing:
The proposed development, access points and landscaping may also be reviewed as per the Site Plan Control By-law.
Our process and what happens next
The Planning Advisory Committee will meet and schedule a meeting at least 20 days in advance. To meet the required notification period, you must submit your application at least 34 days before the planned meeting date.
Appealing the decision
If your request for an Official Plan or Zoning By-law amendment is denied by the Approval Authority, you can appeal the decision through the Local Planning Appeal Tribunal (LPAT), which will schedule a hearing.
It is your responsibility to show:
Contact Us
City of Cornwall
360 Pitt Street
Cornwall, ON, K6J 3P9
Telephone: 613-930-2787
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