Personal Health Information

Cornwall SDG Paramedic Services is committed to protecting your privacy. If you have questions about your privacy or would like to request access to or correction of your personal health records, please email our privacy officer [link to email].

The personal health information we collect

Depending on the situation, we may collect:

• Your name, address, and contact information

• Your date of birth and health card number

• Your medical history, including past treatment and family history (if relevant)

• Details about your current health condition and treatment

• Any other information related to your illness or injury

We usually collect this information from you or someone acting on your behalf. You may withdraw your consent to the use or disclosure of your information at any time, subject to legal requirements.

How we use and disclose your information

We use and share your personal health information to:

• Provide you with emergency medical care

• Obtain payment for services from you or public/private funders

• Plan and manage our internal operations

• Train our staff

• Conduct service reviews and improvement activities (like surveys)

• Create statistics for planning

• Support risk and error management

• Fulfill any other purposes permitted or required by law

How we protect your information

We take reasonable steps to safeguard your personal health information using physical and electronic security measures, as well as strict security protocols.