Emergency Response 9-1-1

Cornwall SDG Paramedic Services’ ambulances are dispatched from the Ottawa Central Ambulance Communication Centre. Each year, our fleet responds to more than 18,000 calls, including both emergency requests and non-emergency transfers between facilities.

As the designated provider of land ambulance services for the region, the City of Cornwall operates 7 ambulance stations across Stormont, Dundas and Glengarry. We employ over 100 paramedics and 14 administration staff.

Our paramedics

To become a paramedic with our service, you must complete a two-year full-time paramedic college program at a recognized institution, such as St. Lawrence College in Cornwall.

Primary Care Paramedics

Primary care paramedics provide symptom relief and advanced emergency care. They can administer medications for:

  • Pain relief (acetaminophen, ibuprofen, ketorolac)

  • Chest pain and heart failure (aspirin, nitroglycerin)

  • Diabetic emergencies (dextrose, glucagon, glucose paste)

  • Allergic reactions and severe asthma (diphenhydramine, epinephrine, dexamethasone)

  • Nausea and vomiting (ondansetron)

  • Opioid overdoses (naloxone)

  • IV fluids (normal saline)

They are also able to:

  • Start intravenous lines (IVs)

  • Use semi-automated defibrillators

  • Interpret 12-lead ECGs to recognize heart attacks and redirect patients to the most appropriate hospital

  • Insert a supraglottic airway to help patients breathe

Advanced Care Paramedics

Advanced Care Paramedics (ACPs) complete an additional year of training beyond primary care paramedics. This allows them to provide a higher level of care using advanced medications and equipment.

ACPs are trained to:

  • Administer fluids through IV or intraosseous lines (directly into the bone)

  • Perform needle chest decompression to relieve a collapsed lung

  • Give cardiac medications during resuscitation

  • Administer respiratory and anti-seizure medications

  • Provide advanced pain relief

  • Perform advanced breathing procedures like intubation

  • Deliver advanced trauma and cardiac life support, including cardiac pacing and cardioversion

Sign up to our News Feed

Stay up to date on the city's activities, events, programs and operations by subscribing to news feed.