Report a Missed Waste Collection

 If you placed your waste out at the appropriate time and it meets all of the Solid Waste By-Law requirements and it was not collected please fill out this form and a truck will return to collect the material. Please note if you put your waste out after 7:00 am or your waste has a sticker attached to it the contractor will not return to collect your materials. 

REPORT A MISSED WASTE COLLECTION

 Garbage Collection Requirements

Program Information: 

In Cornwall there is currently no bag limit for garbage, bulk waste (furniture only) is collected curbside with the weekly garbage. For more information on garbage and to determine your homes garbage day please reference the 2018/2019 Waste Collection Calendar for more information. 

Time:

Garbage is collected weekly in the City of Cornwall. All garbage must be put to the curb for collection after 7:00 pm the day before collection or before 7:00 am the day of collection. For example if garbage collection happened on Monday, a resident could place their garbage out after 7:00 pm on Sunday, but before 7:00 am on Monday. 

Size and Weight Requirements: 

Garbage is collected at residential properties in two ways: 

1. In containers of 136 L (30 gal) or less and have 2 handles, Garbage can not exceed 27 kgs (60lbs) per container. 
2. Bags designed for use as garbage bags measuring a maximum of 106 cm x 120 cm, Garbage can not exceed 27 kgs (60lbs) per bag. 

Small grocery bags will not be accepted curbside they must either be placed in a larger garbage bag or inside a garbage can for collection. Garbage left in cardboard boxes will not be collected. Please do not tie lids to the garbage can and remove any bungee cords to avoid pitcher injury. 

Restrictions: 

The following items will not be collected with the garbage collection: 

• Hazardous Waste
• Tires
• Electronics
• White goods or appliances
• Mattresses 
• Construction and demolition waste (insultation, drywall, flooring, framing, tile, toilets, showers, vanities, etc.)
• Shingles
• Needles, syringes, medications, and sharp objects (broken glass should be placed in a bag inside another bag to protect the collector) 

Recycling Collection Requirements 

Program Information: 

In Cornwall there is a single stream recycling collection, meaning no sorting is required for paper and plastics, they all go into the same box(es) each week for collection and are sorted at our Material Recovery Facility. If you are unsure of what goes into the blue box please reference the 2018/2019 Waste Collection Calendar for more information. 

Time: 

Recycling is collected weekly in the City of Cornwall. All recycling must be put to the curb for collection after 7:00pm the day before collection or before 7:00 am the day of collection. For example if recycling collection happened on Monday, a resident could place their recycling out after 7:00 pm on Sunday, but before 7:00 am on Monday. 

Size and Weight Requirements: 

Recycling is currently collected from residential properties in two ways: 

1. In a blue box or black box, the boxes must not weigh more than 27 kgs (60lbs)
2. In a clear or transparent blue bag, the bags must not weigh more than 27 kgs (60lbs)

Large pieces of Corrugated Cardboard must be bundled seperately from the recycling box in section of 1m x1mx 30cm thick. Large cardboard may also be placed in an open cardboard box for collection with dimensions not exceeding 75 cmx 75cm x 75cm. The City asks for the publics assistance in this method as there is a seperate section in the truck for cardboard, limiting its acceptable size and is why it cannot be mixed in with the rest of the recycling. 

Restrictions: 

The following items will not be collected with recycling collection: 

• Recycling boxes or bags that are contaminated with garbage 
• Large plastic toys
• Large pieces of scrap metal 
• Styrofoam
• Plastic film
• Batteries 
• Hazardous waste
• Cosntruction and demolition waste

Multi-Residential Unit Waste Collection 

The following information is applicable to multi-residential properties which host 7 or more units. For any buildings smaller then 7 units, please follow the regular garbage and recycling collection schedule and information listed in the drop down menus above. 

If you are a multi-residential building owner and would like to set up a recycling program in your building please fill out this form and a member from the Waste Management team will contact you to develop a program that works best for you and your tenants.