Report a Missed Waste Collection

If you placed your waste out at the appropriate time and it meets all of the Solid Waste By-Law requirements and it was not collected please fill out this form and a truck will return to collect the material. Please note if you put your waste out after 7:00 am or your waste has a sticker attached to it the contractor will not return to collect your materials. 

Multi-Residential Unit Waste Collection 

The following information is applicable to multi-residential properties which host 7 or more units. For any buildings smaller then 7 units, please follow the regular garbage and recycling collection schedule and information listed in the drop down menus above. 

If you are a multi-residential building owner and would like to set up a curbside garbage or recycling program in your building please fill out this form and a member from the Waste Management team will contact you to develop a program that works best for you and your tenants. 

Garbage Collection

Program Information: 

In Cornwall curbside garbage collection is offered for multi-residential buildings. Beginning June 3rd 2019 all multi-residential garbage must be placed in a cart receptacle that shall have a capacity of no less the 75 litres and no greater then 360 litres.

If you are a multi-residential building manager or a tenant and are not sure when your collection day is use our Recycle Coach App or access it from your computer here. 

Time:

Garbage is collected weekly in the City of Cornwall. All garbage must be put to the curb for collection after 7:00 pm the day before collection or before 7:00 am the day of collection. For example if garbage collection happened on Monday, a resident could place their garbage out after 7:00 pm on Sunday, but before 7:00 am on Monday. 

Size and Weight Requirements: 

Garbage is collected at multi-residential properties in two ways until June 3rd 2019: 

1. In containers of 136 L (30 gal) or less and have 2 handles, Garbage can not exceed 27 kgs (60lbs) per container. 
2. Bags designed for use as garbage bags measuring a maximum of 106 cm x 120 cm, Garbage can not exceed 27 kgs (60lbs) per bag. 

Small grocery bags will not be accepted curbside they must either be placed in a larger garbage bag or inside a garbage can for collection. Garbage left in cardboard boxes will not be collected. Please do not tie lids to the garbage can and remove any bungee cords to avoid pitcher injury. 

As of June 3rd 2019 Mutli-Residential garbage shall be collected in the following manner: 

1. In Cart receptacles that have a capacity of no less than 75 litres and no greater than 360 litres with a watertight lid, two working wheels, and a single metal bar at the front of the receptacle that are black in colour. 

Restrictions: 

The following items will not be collected with the garbage collection: 

• Hazardous Waste
• Tires
• Electronics
• White goods or appliances
• Mattresses 
• Large items that do not fit inside the carts, bags or containers. 
• Construction and demolition waste (insulation, drywall, flooring, framing, tile, toilets, showers, vanities, etc.)
• Shingles
• Needles, syringes, medications, and sharp objects (broken glass should be placed in a bag inside another bag to protect the collector)

Recycling Collection

Program Information: 

In Cornwall there is a single stream recycling collection, meaning no sorting is required for paper and plastics, they all go into the same cart each week for collection and are sorted at our Material Recovery Facility. If you are unsure of what goes into the blue cart please use our Recycle Coach App or access it from your computer here. 

Time: 

Recycling is collected weekly in the City of Cornwall. All recycling must be put to the curb for collection after 7:00pm the day before collection or before 7:00 am the day of collection. For example if recycling collection happened on Monday, a resident could place their recycling out after 7:00 pm on Sunday, but before 7:00 am on Monday. For large multi-unit apartment owners with recycling carts, you will be provided with a collection day when your carts are delivered, these days do not correlate with the collection map provided to residents. 

Size and Weight Requirements: 

Recycling is currently collected from multi-residential properties in three ways: 

1. In a blue box or black box, the boxes must not weigh more than 27 kgs (60lbs)
2. In a clear or transparent blue bag, the bags must not weigh more than 27 kgs (60lbs)
3. In a large 95 gallon recycling cart, the cart must have a metal bar on the front and be approved for use by the City of Cornwall. 

Large cardboard may also be placed in an open cardboard box for collection with dimensions not exceeding 75 cmx 75cm x 75cm.

As of July 1st 2019 recycling shall be collected from multi-residential properties using: 

1. Cart receptacles that have a capacity of no less than 75 litres and no greater than 360 litres with a watertight lid, two working wheels, and a single metal bar at the front of the receptacle that are blue in colour

Restrictions: 

The following items will not be collected with recycling collection: 

• Recycling boxes or bags that are contaminated with garbage 
• Large plastic toys
• Large pieces of scrap metal 
• Styrofoam
• Plastic film
• Batteries 
• Hazardous waste
• Construction and demolition waste