How to ride — etiquette and rules

Here is some helpful information on how you can ride a Cornwall Transit bus safely.

How to ride the bus safely
  • Please arrive to the bus stop early and have your fare ready. Remember, operators do not give change. If you have a smart card, please tap it at the card reader.
  • If you pay with cash; as soon as you board the bus, you must request a transfer ticket to transfer to another bus at downtown Pitt and Second terminal. Transfers are only valid for immediate use at Pitt and Second Terminal.
  • Step up toward the curb when the bus is approaching so that the operator can see you. Flagging or waving at the driver will also help in getting noticed.
  • For your safety, do not chase or run in front of or alongside the bus.  If an operator sees you and can stop safely, they will try to do so.
  • For safety reasons, you cannot travel barefoot, wear skates or roller blades.
  • Remain seated or hold the handrail while the bus is in motion.
  • Before you exit the bus make sure you have all of your belongings.
  • Please exit by the rear doors. Do not walk in front of the bus, wait until it leaves.
Respect for drivers and other passengers

Cornwall Transit is committed to providing a safe trip for our riders and a safe working environment for our operators. We ask that you treat our operators and buses with respect and adhere to the courtesy and safety tips listed below.

  • Smoking of any kind and open alcoholic beverages are not permitted in transit vehicles and shelters.
  • Be considerate of other passengers. Wear headphones or ear buds when listening to music. Do not conduct telephone conversations on speaker/handsfree while riding the bus.
  • Refrain from engaging in unnecessary chit chat with the driver when the bus is in motion.
  • Please do not leave litter on the bus or at the bus stop.
  • Please allow priority seating, located at the front of the bus, to be used by persons who have difficulty standing or moving in the bus. 
Strollers/Buggies/Other bulky items
  • When the bus is full, please take your child out of the stroller.  Please fold and hold the stroller securely in order to keep the aisle clear. 
  • For safety reasons, grocery or shopping bags are only accepted aboard the bus if they can be carried by the passenger themselves in one trip.
  • Seats are for passenger use only, they are not for groceries or shopping bags or feet.
  • Only carry as many bags as you can safely put on your lap or on the floor in front of you.
  • Placement of bags should not obstruct the aisle or passenger movement or safety.
  • Our drivers are not required to assist with bags or packages & should not be requested to help carry them.
  • If you have more than you can carry, you may use a cart like the one shown below:

A pullable shopping cart

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