Together, we can: Access Services

Staff continue to work while offices are closed to the public.. You can reach most staff by phone or email using the table below.

Service Contact Information Details
Bids and Tenders 613-930-2787 ext. 2340 or 2300 Bids and tenders are posted online. If required, interested parties can collect and deliver documents at the Civic Complex.

Anita Hunter

New permit applications can be emailed by clicking here. Permits are now being issued.

Residents must continue to provide notice of required inspections. Click here to email your notice.

Business Licenses Sylvie O'Rourke Business license applications can be submitted by clicking here.
By-law complaints Raymonde McDonald

By-law staff will continue to respond to urgent by-law issues. Residents may fill out this form or leave a message at 613-930-2787 ext. 2310.

By-law officers will assist the Cornwall Police Service with enforcement of emergency orders. All reports should be directed to CPS at 613-932-2110. Learn more here.

Career Recruitment N/A Recruitment continues for some positions.
Child Care 613-933-6282 ext. 3315 Contact your child care centre directly for re-opening dates.
Cornwall Police Service 613-933-5000 Visit their website to learn how Cornwall Police Service is responding to COVID-19.
Cornwall Public Library 613-932-4796

Reserve resources online for pick up at the library. Online resources are available.

Cornwall SDG Paramedic Services  N/A

Cornwall SDG Paramedics are serving the community by responding to 911 calls and testing community members for COVID-19. You can provide support by limiting 911 calls to emergencies and donating PPE. Please keep 2 metres away from first responders until they indicate it's safe to approach.

Those with concerns about COVID-19 symptoms should call the Eastern Ontario Health Unit at 1-800-267-7120.

Cornwall Transit 613-930-2636 Service is reduced. Learn more about Transit precautions here.
Council Meetings 613-932-6252 Cornwall City Council is temporarily meeting at the Civic Complex to allow for proper physical distancing. Members of the public may not attend meetings in person, however, the live webcast is available through Cogeco, either on Channel 11 or on their website. You can also listen to the audio livestream on our Facebook page. The live broadcast will not be available on or the City's YouTube channel.
Death registration 613-932-6252 Funeral home clients can email completed forms, to the City Clerk.
Economic Development Bob Peters Cornwall Economic Development staff, including staff at Cornwall Tourism and the Cornwall Business Enterprise Centre, remain available for public enquiries. features a daily business digest.
Garbage & Recycling Collection 613-937-1777

Garbage and recycling collection continues normally.

Leaf and yard waste collection takes place every second week in July.

Glen Stor Dun Lodge 613-933-3384

The Lodge is now accepting appointments for outdoor visits.

Click here to learn more about Lodge restrictions and updates.

Landfill 613-937-1777

The landfill at 2590 Cornwall Centre Road remains open. Cash is not accepted: payment is possible with debit or Visa. Residents are encouraged to avoid leaving home wherever possible, and delay visiting the landfill during this time.

The Household Hazardous Waste Depot is open in July.

Marriage Licenses 613-932-6252 Visit City Hall Monday to Friday, 10 a.m. to 2 p.m.
Meals on Wheels 613-933-3384 ext. 4263 Delivery continues from Glen Stor Dun Lodge, with thorough screening of volunteers. Residents are encouraged to order frozen meals, as this limits delivery to once a week.
Municipal Works 613-932-5354 Residents can reach a member of staff 24/7 at 613-932-5354.
Outreach Day Programs 613-933-3384 Programs suspended until further notice.
Parking Sylvie O'Rourke On-street stall parking is free for the first two hours. Motorists must continue to abide by parking regulations. Residents looking to pay parking tickets may do so online.
Parks Fill out this form

Some facilities in City parks are open - click here to learn more about outdoor play during COVID-19. 


Mary Joyce-Smith

Karl Doyle

Planning office now open weekdays from 10 a.m. to 2 p.m.
Property Taxes 613-930-2787 ext. 2317

Visit City Hall Monday to Friday, 10 a.m. to 2 p.m., or learn about online payment options.


Fill out this form

All indoor recreation facilities are closed to the public, including the Aquatic Centre, Benson Centre, and Civic Complex. Recreation programs are suspended.

Click here to learn more about outdoor play during COVID-19. 

Social Services 613-933-6282 ext. 3129

Residents in need of immediate assistance can email Social HousingChild Care, or Ontario Works directly.

Social Housing: 613-937-7512 ext. 0
Child Care: 613-933-6282 ext. 3315
Ontario Works: 613-933-6282 ext. 3305

Swimming 613-933-3586 Three outdoor pools and the Aquatic Centre open June 29.
Telephone Assurance Program 613-933-3384

Volunteer callers continue to contact clients on a daily basis as a security check. 




Phone Number

Community Resources

List of resources

Form for questions

Helpline: 613-933-6282 ext. 3129

City Hall: 613-932-6252

24/7 Support: 211


Eastern Ontario Health Unit

Government of Ontario

Government of Canada

Cornwall Community Hospital

Eastern Ontario Health Unit: 1-800-267-7120

Telehealth: 1-866-797-0000

Online self-assessment tool


Stop the Spread Business Helpline

Choose Cornwall

Cornwall Chamber of Commerce

Stop the Spread Helpline: 1-888-444-3659

Public Safety Cornwall Police Service

Enforcement of provincial emergency orders: 613-932-2110 ext. 3

COVID-19 questions for police: 613-932-2110 ext. 5

Questions about police record checks: 613-933-5000 ext. 2401

Emergencies: 911

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