Coordinator, Operations

The City of Cornwall is a progressive community of 47,000, situated on the banks of the St. Lawrence River in Eastern Ontario. Rich in history and natural beauty, Cornwall offers historic sites, popular campsites, beaches and world-class amenities as well as small town charm and hospitality. Cornwall is Ontario’s easternmost city, just over 400 kilometres east of Toronto, 100 kilometres southeast of Ottawa and 120 kilometres southwest of Montreal. Cornwall boasts a modern economy led by forward thinkers who have made the city an excellent place for a career and raising a family. For more information, visit


Reporting to a Manager within the Human Services Department, this position will be responsible for assisting management and the department in setting the pace and example in how the Human Services department delivers its programs within the community.

The ideal person will personify the values of integrity, trust, ethics, and values while being a relentless pursuer of self-development. The Operations Coordinator also contributes to the creation of an atmosphere conducive to achieving high levels of quality of life and health and safety for both residents and employees, in ensuring the proper execution of the following:

  •  Assist with the coordination, analysis and creation of reports in assisting to identify trends and resource requirements for the Human Services department
  • Assist the department in staying current with larger provincial and federal initiatives by conducting research into these programs, and providing the administrative lead on grant writing and applications in support of the Manager, Human Services
  • Assist with the general coordination of the departments administrative duties and functions ensuring the adherence to deadlines and objective dates
  • Coordinate departmental adherence to governing corporate policies and procedures and be the subject matter expert within the department
  • Seek to build a relationship of mutual trust and respect amongst all peers and colleagues within the department using progressive collaboration and team building concept
  • Support and advocate the development and monitoring of continuous improvement initiatives and assist with the proper compliance to legislation and accreditation requirements
  • Assist with the liaison between ITT and the Ministry to facilitate any software/hardware integration/installation projects, and maintain hardware and small ITT items inventory to ensure they remain updated and can be deployed to users as needed

Required Qualifications & Experience

  • A post-secondary education in Business Administration, Human Services, Social Science or other related field of study
  • As we are looking to grow with the right candidate for this position, we are not requiring any previous experience but anyone with similar previous experience who may be interested is encouraged to apply; experience or knowledge of LEAN principles and practices would be considered an asset.
  • The ideal skill set for this position includes very strong abilities with information technology and its progressive applications, self-sufficient, win-win problem solving, analysis and interpretation of information supporting recommendations, and strong communication abilities in both verbal and writing mediums
  • Core competencies for the position include strong administrative ability, maintaining a strong commitment to ongoing learning and self-development, being action oriented while possessing perseverance to see a objective through to the end.
  • The ability to function in both official languages is required.

The City of Cornwall offers a competitive salary starting at $65,500 annually and a comprehensive benefits package.

The deadline for submissions is December 7, 2022.

 To apply, fill out the application form online and attach your cover letter, resume and proof of qualifications quoting File: 22-217 Operations Coordinator

The Corporation of The City of Cornwall is an Equal Opportunity Employer. Accommodation will be provided in all parts of the hiring process as required. Applicants need to make their needs known in advance.
We thank all applicants for their interest, however, only those selected for interviews will be contacted.  Information collected will be handled in accordance with the Municipal Freedom of Information and Protection of Privacy Act.

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