Precautionary restrictions at Glen Stor Dun Lodge

Posted On Friday March 13, 2020

For a full list of how the City of Cornwall is responding to COVID-19, please click here.


Only essential visitors will be allowed entry to long-term care homes in Ontario. The Ministry of Health is identifying essential visitors as those who have a resident who is dying or very ill. These visitors must continue to be actively screened into these settings.

For the full memo from the Ministry of Health, please click here.


Effective immediately, Glen Stor Dun Lodge administrators have implemented restrictions and changes to prevent the occurrence or spread of COVID-19.

GSDL residents are at high risk of serious illness from exposure to COVID-19 and respiratory illnesses. You can help us protect everyone living in, working at, or visiting the Lodge by preventing any potential spread of COVID-19 and other illnesses.

GSDL's extra Infection Prevention and Control measures have been implemented out of an abundance of caution. These measures are considered over and above the current guidelines for the general public in Ontario at this time.


  1. All visitors to GSDL who have travelled outside of Canada in the past 14 days are restricted from entering GSDL for 14 days upon their return/entry to Canada.
    This includes travel to any country, and travel on any cruise ship.
    For the purpose of this restriction, a visitor to the Lodge includes, but is not limited to:
    - family, friends, and aquaintances of residents and Adult Day Program clients
    - non-essential services contractors
    - volunteers (including non-practicum-related students)
  2. Upon arrival, all visitors, contractors, and employees will be asked a series of questions and their temperature will be taken. Should a fever be present, they will not be able to enter the building.
  3. All GSDL employees (including on-site essential services contractors and nursing students working at GSDL) who have travelled in the past 14 days to high-risk areas identified by the Government of Canada will be subject to restrictions upon entry to GSDL when they return to work.
  4. Further to any travel-related precautions, all visitors and employees are restricted from entering GSDL if they are feeling unwell or are showing signs of illness including cold-like symptoms, fever, cough, and difficulty breathing.

Outreach Services

  • Adult Day Away Programs will be suspended until April 3, 2020.
  • Meals on Wheels delivery will continue. Clients are encouraged to switch to the frozen meal program in order to minimize daily delivery. Volunteers will be screened upon their arrival at GSDL and will sanitize their hands between each meal delivery. Meal bags will be sanitized upon return to GSDL. Delivery will be "contactless" - meals will be placed in plastic bags at the door.
  • The Telephone Assurance Program will continue.

Resident outings and external appointments in the community

  • GSDL strongly encourages all residents and families to consider whether any resident outings in the community are necessary to reduce residents’ potential for exposure to illness.
  • GSDL is cancelling all recreation outings for the time being until further notice.  We apologize for the inconvenience but are confident that you will understand we have made this decision based in the best interests of our resident’s health and safety.

What else is GSDL doing to prevent and prepare for a potential COVID-19 outbreak?

  • We are continuing to review our internal Pandemic Response Plan, completing regular inventory of our supplies, and ensuring we are well-stocked in preparation for a potential outbreak.
  • GSDL has increased its staffing levels in the housekeeping department to support increased cleaning for enhanced IPC practices.
  • Movement of staff assignments across various floors is being minimized as much as possible to reduce the risk for potential transmission of infections and viruses.
  • GSDL will continue to accept new resident admissions and facilitate tours but will conduct active screening for new admissions, re-admissions, and returning residents.  However, we will be reducing the frequency of unscheduled drop-in tours to limit movement of unessential visitors throughout GSDL.
  • Our teams will be closely monitoring all residents, visitors and each other for any symptoms of illness.
  • The Supervisor of Resident Services – Recreation and Supervisor of Outreach will be reviewing and monitoring all recreation activities involving visitors to GSDL:
    • All individuals or small groups of volunteers and/or service providers for therapeutic recreation or entertainment programming will be screened in line with GSDL’s enhanced visitor restrictions and precautionary travel directives.
    • All large group visits (i.e. clubs or other organizations) will be cancelled within GSDL.
    • All intergenerational group programming with school and youth groups will be cancelled.
  • GSDL strongly encourages all visitors who meet the requirements for visitation to GSDL to exercise the following precautions:
    • Do not enter GSDL if you are feeling unwell and showing symptoms of illness
    • Limit your visits to GSDL only when considered necessary
    • Limit your visits only to residents in their rooms, avoid interactions with other residents, avoid visiting in common areas, and avoid touching people, equipment, and things as much as reasonably possible
    • Practice good hand-hygiene, such as frequent handwashing and use of hand sanitizers, especially before and after contact with other people and things
    • Cover coughs and sneezes into your elbow (not your hands)
    • Avoid touching eyes, nose and mouth with unwashed hands.

What communication related to COVID-19 can residents and their families expect from GSDL?

  • We will ensure regular, up-to-date information is provided to everyone at the Lodge, through a variety of channels, to help us all stay informed and equipped to navigate through the changing situation related to the spread of COVID-19.
  • A dedicated communication board specific to sharing information related to COVID-19 will be established at the main entrance of the Lodge and important current notices will be posted.
  • As per our usual practice, our Team will continue to contact the designated primary point of contact for changes related to the health status of our residents.
  • GSDL will provide transparent and timely information related to the status of any suspected or confirmed cases of COVID-19 related to our residents, employees, or visitors associated with GSDL.

"We appreciate the community's understanding and cooperation as we work to keep residents as healthy and safe possible," said Glen Stor Dun Lodge Administrator Steven Golden. "We will continue to monitor the situation and take necessary precautions while enhancing our residents' quality of life."

 Glen Stor Dun Lodge is a 132-bed non-profit long-term care home.

To learn more about how the City of Cornwall is responding to COVID-19, please click here.

For additional guidance on how to self-monitor and self-isolate, please click here.

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