Call 911 only in case of severe emergency

Posted On Monday March 16, 2020

For a full list of how the City of Cornwall is responding to COVID-19, please click here.

Cornwall SDG Paramedic Services are reminding residents to only call 911 for an ambulance when they are experiencing a severe emergency.

If experiencing COVID-19 symptoms (which include fever, cough and respiratory symptoms such as shortness of breath and breathing difficulties), residents should:

  • Self-isolate
  • Call the Eastern Ontario Health Unit at 1-800-267-7120 or Telehealth at 1-866-797-0000

“Unless you are experiencing a severe emergency, please do not call 911,” said Paramedic Chief Bill Lister. “Paramedics are trained and prepared to handle suspected COVID-19 cases, but their first priorities are emergencies.”

Residents should call 911 for ambulance assistance only if it is needed for severe emergencies such as shortness of breath without fever, chest pain, major traumatic injury or unconsciousness.

Dr. Paul Roumeliotis, medical officer of health for the Eastern Ontario Health Unit, explained that residents experiencing COVID-19 symptoms are unlikely to need to visit the hospital.

“We want to ensure that we do not overload our local hospitals, which are needed to treat vulnerable individuals who are in need of care,” he said.

To learn more about how the City of Cornwall is responding to COVID-19, please click here.

For more information, please consult the following websites:

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