Tips for Effective Waste Collection in the Winter

Posted On Monday February 08, 2021

Winter poses many challenges – especially when it comes to waste collection. Please take note of these tips to ensure your waste is not left behind.


  • Waste must be set out by 7 a.m.
  • If it snows overnight, be sure to pull your waste out of the snow before 7 a.m.
  • If more than 5 centimetres of snow is expected, please wait until morning to shovel out a spot and set out your waste.


  • Place bins and bags in your shovelled-out driveway or on a shovelled-out part of the boulevard.
  • Waste should never be placed on the sidewalk, as it creates a hazard for pedestrians and snow plow operators.
  • Waste should never be placed on the road, as it creates a hazard for drivers and snow plow operators.

Waste will be left behind if it is placed on a snowbank, is buried in the snow, or is frozen into the bin.

“Everyone deserves a safe work environment. Waste rules are in place to ensure the health and safety of waste collection staff,” said Dave Kuhn, Acting Waste Management Supervisor.

When waste is left behind, it is often because it is unsafe for the contractor to collect. Residents can call the contractor, e360 Solutions, at 613-936-6072 with questions, or call the Waste Management Division at 613-937-1777.

“We started snowbank removal on Sunday, and this should help residents with visibility, and with having more space to set out their waste,” said Kevin Duchesne, Roads Supervisor. “Parents should remind their kids not to play in snowbanks.”

Safety is the City’s priority in waste collection and snow removal.

“When waste is left on the sidewalk, it can get caught in the blower of our sidewalk machines,” said Tommy Sauve, Safety, Training, and Operations Supervisor. “Last week, a needle was found in a recycling bin that was placed on the sidewalk.”

Winter parking restrictions continue: cars may not be parked on the street from 1 a.m. to 7 a.m. Motorists should also remember that parked cars cannot block the sidewalk.

More waste collection tips:

  • Bag limits are currently set at four bags or two cans per week. Limits change to two bags or one can per week as of April 5.
  • The Recycle Coach app can help you sort your waste.

Snow removal information is available here.

Waste collection rules are available here.

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