City Facilities Close to the Public During Stay at Home Order

Posted On Wednesday January 13, 2021

City of Cornwall facilities are closed to the public as of Thursday, January 14 in response to the Province’s stay at home order. The facilities closed to the public include:

  • City Hall (drop payments off at the mail slot by the front door),
  • Civic Complex (curbside pickup available where needed),
  • Municipal Works (call 613-932-5354 for assistance),
  • Social and Housing Services (drop forms off at the mail slot by the front door),

The Aquatic Centre, Benson Centre, Cornwall Fire Stations, and Paramedic Headquarters and rural bases remain closed to the public.

Essential services continue:

  • Cornwall Transit’s buses are running for essential travel and the office remains open,
  • Waste collection continues normally, and the landfill remains open, and
  • Staff are responding to complaints and reports – click here to flag an issue.
  • First responders will continue to respond to 911 calls. Please wear a mask and keep your distance until COVID-19 screening is complete.

Outdoor recreation is permitted. Visit for a full list of open outdoor facilities. Remember to keep your distance. Wear a mask if you cannot maintain a two-metre distance while you’re outdoors. Wash or sanitize your hands often. The Province’s orders do not allow for outdoor team sports.

Other key news from the Province:

  • The stay at home order takes effect Thursday, January 14 at 12:01 a.m.
  • Everyone should stay at home unless they are going to the grocery store, accessing health services, getting exercise, or going to work.
  • Outdoor social gatherings are limited to five people.
  • The stay at home order is expected to remain in place for 28 days (February 11). As more information is released by the Province, the City of Cornwall will update its procedures accordingly.

Staff can be reached by phone (see the list below) or by email. Click here to use the Contact Us form.

  • Building & By-Law: 613-930-2787 ext. 2323
  • City Hall: 613-930-2787 ext. 0
  • Civic Complex: 613-938-9400
  • Child Care: 613-933-6282 ext. 3315
  • Cornwall Transit: 613-930-2636
  • Economic Development: 613-933-0074
  • Glen Stor Dun Lodge: 613-933-3384
  • Municipal Works: 613-932-5354
  • Ontario Works: 613-933-6282 ext. 3305
  • Social Housing: 613-933-6282 ext. 3315
  • Waste Management: 613-937-1777

The City of Cornwall’s COVID-19 updates are available at

phone icon Contact Us