Important Notice for Ontario Works Clients

Due to the ongoing Canada Post strike, we have crucial updates regarding the distribution of your monthly cheques, Direct Bank Deposit (DBD), and Reloadable Payment Card (RPC) statements.

Pick-Up Dates and Location:

• Location: Cornwall Ontario Works Main Office (340 Pitt St, 4th floor)
• Dates:
• Friday, November 29, 2024
• Monday, December 2, 2024

Times: 8:30am to 11:45am and 1:15pm to 4:15pm

Landlords and third parties, you can also pick up payments during these hours. Third parties can sign up for Direct Bank Deposit (DBD) by contacting the Social Assistance Central Services Branch at 1-844-809-2496 or by email at SA-DBD.MCCSS@ontario.ca.

After these dates, please contact your Case Manager to make arrangements for picking up your cheques, DBD, or RPC statements. Don’t forget to bring your ID!

Contact Information:

• Drop-off or Email Information: humanservices@cornwall.ca or reach out directly to your Case Manager
• Sign up for Direct Bank Deposit (DBD) or a Reloadable Payment Card to avoid future disruptions. Contact your Ontario Works Case Manager for assistance.
• Consider signing up for MyBenefits to receive paperless communications. You can register at Ontario.ca/MyBenefits.

Additional Tips:

For more information, call 1-888-999-6130. If you have any questions, please contact the office.