Atelka to open new Call Centre in Cornwall

February 04, 2013

Atelka has announced that it will be opening a new call centre in Cornwall.

Operating at full capacity, this new call centre will employ over 300 customer service and technical support agents.

“Atelka is expanding rapidly and we are continuously looking to build on our qualified and bilingual workforce. This is why we chose Cornwall”, declared Georges Karam, Chief Executive Officer.

Atelka has signed a lease with the Lamba Financial Corporation to occupy the former Teleperformance building on Tollgate Road in Cornwall. The building is a strategically located 33,750 sq.ft. office building in the centre of the city.

"We are happy to welcome Atelka to our full equipped building and wish them long-term success in Cornwall," said Joe Lamba, President of Lamba Financial Corporation. "Our primary objective was to conclude the deal and minimize any disruption to the workforce. We are pleased that Atelka is moving in one day after Teleperformance relinquished the property to Lamba Financial."

Teleperformance announced in December that they were closing their Cornwall call centre, resulting in the loss of 120 jobs.

"Atelka's announcement means that Teleperformance workers's have an opportunity to remain in the call centre sector," said Mayor Bob Kilger.

Job Fair
Atelka is looking to recruit customer service agents in the Cornwall area and is inviting all interested parties to attend its job fairs at the Cornwall Civic Complex:

  • Wednesday, February 6 2013, 5PM to 9PM
  • Wednesday, February 13 2013, 5PM to 9PM

"We are looking for people to show up at the job fair with a smile on their face and their resume," said Mr. Karam. "It is important that people have some customer service experience, but it does not necessarily have to be call centre experience. We offer some very good training programs for our new employees."

Atelka has also set up a Facebook event page for the Job Fair:

About Atelka
Founded in 2003 by two Montreal entrepreneurs, Atelka is a Canadian company offering businesses a complete line of business process outsourcing (BPO) services. Ranked 7th fastest growing company in Quebec by Les Affaires, Atelka is also the largest independent call centre company in Canada employing over 2000 people across 7 sites in Quebec, Ontario, New Brunswick and PEI. Atelka’s business solutions are bilingual and cover all existing client-contact platforms.

More information:

 

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