With over 5,000 street lights across the City of Cornwall, the municipality appreciates the help of its residents when identifying street lights that are in need of service. The City has contracted Dundas Power Line LTD. to maintain street lighting.
The most typical type of problem that occurs is a burned out street light. Another common problem is when lights cycle incorrectly, meaning they can either flicker or turn on and off randomly. Some of the other types of issues that come up are when lights do not shut off during the day, poles are damaged or a series of lights are not turning on.
If you encounter a street light that is not in proper working order or is damaged, please contact Dundas Power Line LTD:
Telephone # : 1-800-566-4165
When calling be as specific as possible about the issue and the location. Don't forget to leave your contact information so that you may be contacted if additional information is needed.
Repairs to street lights are prioritized into 3 categories. Each has standard times by which repairs are handled:
|Priority Type||Response Time and Repair Time||Example|
|1 - Critical||Response Time: 1 hour
Repair Time: without delay
|An accident where a pole has fallen and have a high risk of causing an unsafe condition|
|2 - Non- Critical||Response Time: Within 24 hours
Repair Time: Initiate repairs within 48 hours
|Three or more lights grouped together that are no longer functioning and may lead to unsafe conditions|
|3 - Non-Critical||Response Time: Within 5 working Days
Repair Time: Initiate repairs within 5 working days of initial response
|A single light that is either cycling or burned out|
Black & McDonald Ltd. is responsible for the maintenance of all traffic control signal equipment within the City of Cornwall. As such, any service calls concerning knocked down traffic signal poles, burned out signals, signal timing problems, turned mast arms/signal heads, damaged or malfunctioning traffic signal equipment, underground traffic signal cable locates at traffic control signal intersections, flasher systems, etc. should be directed to this maintenance Contractor.
To let us know about problems with traffic signals, please contact at:
Telephone # : (613) 933-8764
Email address : firstname.lastname@example.org