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Meals on Wheels

Meals on Wheels

Meals on Wheels is a non-profit, volunteer-based support service that delivers hot, nutritious meals to homebound citizens of Cornwall who are unable to prepare meals for themselves.

The main purpose of the program is to help clients stay in their own homes longer and to prevent premature admission to Long Term Care facilities.

The meals are delivered by trained volunteers who provide a personal contact, a safety and security check as well as an interested daily visitor.

The main target groups for receiving Meals on Wheels are:

  • Elderly persons
  • Persons with disabilities
  • Persons who are chronically or terminally ill
  • Persons who are convalescing

The program is offered to the residents of the City of Cornwall.


General Information

A Brief History

In October 1969, several women from all religious denominations were invited to attend a meeting at St-Paul's United Church to endeavor to form an organization to meet the nutritional needs of the elderly, disabled and convalescent in our community who were unable to prepare their own meals.

On Monday, April 6, 1970, Cornwall Meals on Wheels delivered its first meals to 6 recipients throughout the city. The meals were prepared by the Cornwall General Hospital. The program however, grew quickly and within a month a second outlet was opened at Hotel Dieu Hospital to provide meals to 6 more recipients. Meals were only 3.00 per week. Meals on Wheels was completely managed by volunteers.

In 1994, the Glen Stor Dun Lodge became the main outlet for meal preparation as well as recipient coordination. In 1999, for the first time in Meals on Wheels Cornwall's history, a paid position was introduced. Funded by the Ministry of Health and the United Way, a volunteer coordinator was hired to manage a corps of over 300 volunteers.

Today, Meals on Wheels delivers to approximately 135 recipients throughout the city of Cornwall. Over 230 volunteers deliver meals on 7 different routes and recipients pay $30.00 per week for 5 meals that include an entree, a soup, salad, gravy and dessert. Meals are delivered Monday to Friday at lunchtime between 11am - 1 pm.


The Meals on Wheels program is able to deliver over 30,000 meals yearly thanks to the financial support from the Champlain Local Health Integration Network, the United Way of SDG and the City of Cornwall.

Individual and Corporate Supporters

Meals on Wheels is fortunate to receive financial, in-kind and service support from individuals, service clubs, church groups, associations and corporations. Their support, donations and sponsorship allows us to continue helping those who need our service the most.

How Meals on Wheels works?

Meals on Wheels operates in partnership with the Glen Stor Dun Lodge Outreach department. Meals are planned to provide food as recommended by Canada's Food Guide to Healthy Eating and Health Canada's Recommended Nutrient Intake. The meals are prepared fresh each day by the dietary staff at the Glen Stor Dun Lodge.

What does the meal consist of?
  • 1 main entrée (Please note that while some allergies, intolerances and dislikes will be considered, there will be only be one type of vegetable served daily)
  • 1 soup (one type of soup is prepared daily. No substitutes on this item)
  • 1 tossed salad (salad dressing is not included)
  • 1 gravy
  • 1 dessert (choice of a regular dessert, diabetic dessert or fruit dessert)

The types of diets available are:

  • Regular
  • Diabetic
  • Renal
  • Diverticulitis
  • Soft
  • Minced
  • Pureed

Some sample hot meal menus:

Beef and barley soupVegetable rice soup
Tossed saladBaked ham with pineapple
Italian baked chickedScalloped potatoes
Mini red potatoesMashed turnip and carrots
Peas and carrotsCarrot cake
Fresh fruit salad 


Delivery of the meals

Volunteers are the heart and hands of Cornwall Meals on Wheels. Two volunteers (one driver and one helper) deliver the meals to the client's home. They take the time to chat and ensure that the client is feeling well and safe.

Volunteers also have the responsibility to report any unusual or at-risk situation/concern to the Meals on Wheels staff. Delivery routes have a total of 19 meal deliveries, so visiting is limited to a few minutes for each recipient.

The meal is delivered to the client's home between 11:00 a.m. and 1:00 p.m. five days per week - Monday to Friday including all Statutory Holidays.

Recipients must be home in order to receive the meal. The volunteer must return meals to the Lodge if the client is not home, unless arrangements have been made with Meals on Wheels staff ahead of time. Food will not be left at the door. If the client is not home for the scheduled meal delivery, the Meals on Wheels staff will contact the client's home, if no answer, they will then follow up with the names provided as emergency contacts. It is the responsibility of the client to be home for the meal delivery or cancel the meal ahead of time.

Meal Cancellation

While meals may be cancelled if the client is not home to receive it, the client must still pay for the meal. The only time a client will not be charged for a meal cancellation is if the person is admitted to the hospital or on vacation (in one week time frames). Meals must be cancelled before 9:00 a.m.


The cost of the service is $30.00 per week. Clients are billed once a month. Payment may be made by cheque, money order or cash. Payments may be given to volunteers delivering the meal.

Applying for Meals on Wheels

Anyone can make a referral to the Meals on Wheels program by calling (613) 933-3384 ext. 4263.

An in-home assessment will be completed with all potential recipients of the program.

The following information will be required:

  • Name
  • Address
  • Telephone number
  • Date of birth
  • Health card number
  • Reason the meals are required
  • Two contacts in case of emergency (one contact provided should be a designated Power of Attorney or someone in charge of finances in case of emergency) We will require a name, address and telephone number.
  • Diet information
  • Special delivery instructions

You will also be asked to sign a Service Agreement, outlining the terms of service.