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Helpful Hints

Q.  How can I guide a customer who has vision loss?
For instructions and tips on guiding a customer with vision loss, click here.
For more information about guiding someone with vision loss visit:

Q. How do I choose the right word?

The City of Cornwall has compiled a list of right words to choose from.  To view this list, click here.

Q. What is an assistive device?
Persons with disabilities may have their own personal assistive devices. To find out how to help someone with an assistive device, click here.

Q. What is a TTY machine and how can I use the Telephone Relay Service?
TTY (Teletypewriter) is a device that allows users to send typed messages across phone lines. Many people who are Deaf, deafened, hard of hearing, or who are deafblind may use TTYs to call other individuals.  To learn more about this service and how to use it, click here.

Q. Where can I find more information on various disabilities and how to assist those persons?
To access tools and useful links, click here.